Transit Center Information Services Functional Area

Description

'Transit Center Information Services' collects the latest available information for a transit service and makes it available to transit customers and to Transportation Information Centers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on–board the transit vehicle once they are en route. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real–time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.

Included In

DART Transit Management Center
Fort Worth Transportation Authority Transit Management Center
Public / Private Transit Management Center
Denton County Transit Management Center

Functional Requirements

IDRequirement
01The center shall provide travelers using public transportation with traffic and advisory information upon request. Such information may include transit routes, schedules, transfer options, fares, real–time schedule adherence, current incidents, weather conditions, and special events.
02The center shall provide transit information to the media including details of deviations from schedule of regular transit services.
03The center shall exchange transit schedules, real–time arrival information, fare schedules, and general transit service information with other transit organizations to support transit traveler information systems.
04The center shall provide transit service information to traveler information service providers including routes, schedules, schedule adherence, and fare information as well as transit service information during evacuation.
05The center shall enable yellow pages (including non–motorized transportation) information to be output to the traveler.
06The center shall broadcast transit advisory data, including alerts and advisories pertaining to major emergencies, or man made disasters.
07The center shall provide transit vehicle transit advisory data, including alerts and advisories pertaining to major emergencies, or man made disasters.
08The center shall receive transit stop requests from travelers and provide them to the appropriate transit vehicles.
09The center shall receive trip requests from travelers, including those who are visually impaired which include the current location of the traveler.
10The center shall provide route and stop information to travelers, including those who are visually impaired, based on their trip requests.