PAC Payment Administration Functional Area

Description

'PAC Payment Administration' provides administration and management of payments associated with electronic toll collection, parking payments, and other e–payments. It provides the back office functions that support enrollment, pricing, payment reconciliation with financial institutions, and violation notification to enforcement agencies. It also supports dynamic pricing to support demand management. Secure communications with the financial infrastructure and distributed payment infrastructure, including toll plazas, support electronic payments and other ancillary requirements such as lost payment device identification and management.

Included In

TxDOT Toll Operations Payment Management
North Texas Tollway Authority Payment Management

Functional Requirements

IDRequirement
01The center shall manage toll transactions, including maintaining a log of all transactions and toll pricing structure information.
02The center shall dynamically price tolls based on current traffic condition information.
03The center shall provide secure user account management, providing user access to rules and policies, current billing status, invoices, payments, and mechanisms for review and challenge of the collected data.
04The center shall register vehicles for road or parking use payment, establishing accounts that identify owner billing information and preferences.
05For electronic toll payments requiring financial payment, the center shall process the financial information from ITS roadway payment equipment and manage an interface to a Financial Institution.
06The center shall manage a local billing database for toll customers.
07The center shall manage the details of toll payment violations based on vehicle information from the ITS roadway payment equipment, registration information from the Department of Motor Vehicles, invalid payment information from a Financial Institution, and previous violation information stored locally, and report such violations to appropriate law enforcement agencies.
08The center shall calculate traffic flow based on timestamped toll transactions for vehicle travel between successive toll plazas and send to other agencies.
09The center shall respond to changes in toll prices from the Payment Administrator.
10The center shall exchange data with other payment administration agencies to coordinate toll transactions and pricing.
11The center shall report payment violations including vehicle information and vehicle image to the designated Enforcement Agency.
12The center shall register users for an electronic payment system, establishing accounts that identify owner billing information and preferences.
13The center shall provide secure user account management for the electronic payment system, providing user access to rules and policies, current billing status, invoices, payments, and mechanisms for review and challenge of the collected data.
14This center shall maintain and publish the prices for the electronic payment system.
15The center shall provide the HOT pricing information, including variable pricing based on calendar, time of day, vehicle type and passenger occupancy.
16The center shall receive traveler payment information and compute the cost of using the portion of the transportation system.
17The center shall process and clear payments from travelers and vehicle owners.
18The center shall coordinate with payment administration centers that serve as a clearing house for a regional payment system in order to perform payment reconciliation.
19The center shall exchange data with other payment administration centers in order to coordinate electronic payments systems use and pricing.
20The center shall report enforcement agency of detected HOV or HOT lane entry violations including vehicle information and documents the lane parameter that was violated.
21The center shall provide toll pricing information to other transportation centers.
22The center shall exchange data with emergency centers to coordinate the modification of tolls in specific circumstances.