Texas Highway Patrol Dispatch Center

Status: Existing


The Texas Highway Patrol Dispatch Center is responsible for dispatching the agency's vehicles and for exchanging information with other transportation agencies int he North Central Texas region.


StakeholderRoleRole Status
Texas Highway PatrolOwnsExisting

Physical Objects

Traffic Management Center
Emergency Management Center

Functional Objects

Functional ObjectDescriptionUser Defined
Emergency Call–Taking'Emergency Call–Taking' supports the emergency call–taker, collecting available information about the caller and the reported emergency, and forwarding this information to other objects that formulate and manage the emergency response. It receives 9–1–1, 7–digit local access, and motorist call–box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.False
Emergency Dispatch'Emergency Dispatch' tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.False
TMC Service Patrol Management'TMC Service Patrol Management' supports dispatch and communication with service patrol vehicles that monitor roads to aid motorists, offering rapid response to minor incidents.False

Interfaces To

(View Context Diagram)

Dallas County – Courtesy Patrol Vehicles
North Texas Tollway Authority Traffic Management Center
Tarrant County Courtesy Patrol Vehicles
Texas Highway Patrol Emergency Vehicles
TxDOT – Dallas District Traffic Management Center (DalTrans)