City of Dallas Emergency Management Center
The City of Dallas Emergency Management Center is responsible for the management of emergency services, in the form of police and fire, for the City of Dallas. The responsibilities include preparing a response plan to the incident/emergency at hand, the dispatching of emergency forces to the incident location or to the site of the emergency, the tracking and route management of emergency forces reroute to their destination, and creating the appropriate recovery measures after the response to the incident/emergency.
|Functional Object||Description||User Defined|
|Emergency Call–Taking||'Emergency Call–Taking' supports the emergency call–taker, collecting available information about the caller and the reported emergency, and forwarding this information to other objects that formulate and manage the emergency response. It receives 9–1–1, 7–digit local access, and motorist call–box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.||False|
|Emergency Data Collection||'Emergency Data Collection' collects and stores emergency information that is collected in the course of operations by the Emergency Management Center. This data can be used directly by operations personnel or it can be made available to other data users and archives in the region.||False|
|Emergency Dispatch||'Emergency Dispatch' tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.||False|
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